Effective Date: 1 December 2024
Welcome to Coalman adventures! By using our website and services, you agree to the following terms and conditions. Please read them carefully before booking our services or purchasing any offerings.
1. Definitions
- "Company" refers to [Catering Business Name], located at [Insert Address].
- "Client" refers to the individual or entity purchasing services from the Company.
- "Services" include catering, meal preparation, and other offerings provided by the Company.
2. Service Agreement
- All bookings and purchases are subject to availability.
- A minimum service fee of $250 applies to all bookings.
- Hourly rates start at $150 per hour, with discounts available for extended service hours.
- Custom menus and additional requests must be finalized no later than seven (7) days before the event.
3. Booking and Payment
- Bookings are confirmed upon receipt of a non-refundable deposit of 25% of the total cost.
- Full payment is required no later than three (3) days prior to the scheduled service.
- Payments can be made via credit card, PayPal, bank transfer.
4. Cancellation and Refund Policy
- Cancellations made at least 48 hours before the scheduled service are eligible for a partial refund, excluding the 25% deposit.
- Cancellations made less than 48 hours in advance will forfeit the full amount paid.
- In case of unforeseen circumstances requiring rescheduling, we will work with the Client to agree on a new date and time, subject to availability.
5. Client Responsibilities
- Clients are responsible for providing accurate information regarding event details, dietary requirements, and any other relevant instructions.
- Any changes to the service agreement must be communicated promptly.
- Clients are responsible for ensuring suitable facilities (e.g., kitchen, space) for on-site catering services.
6. Liability
- The Company is not liable for any delays caused by events beyond our control, such as traffic, weather, or force majeure.
- The Company is not responsible for allergic reactions or health issues caused by undisclosed dietary restrictions or allergies.
- Any damage to equipment or property caused by the Client or their guests is the Client's responsibility.
7. Privacy
- All client data is handled in accordance with our Privacy Policy.
8. Dispute Resolution
- Any disputes will be resolved amicably or through arbitration in United States of America.
9. Modifications
- The Company reserves the right to modify these Terms and Conditions at any time. Changes will be communicated via our website.
10. Contact Us
For any questions or concerns, please contact us at: